Monthly Archives: March 2017

# 3 – Favouritism

Let’s be honest with ourselves, we all have favourites – don’t we? Well I do and it is all of the clients I’m lucky enough to work with. The big question here is do your customers have favourites and how can you achieve that status with them? It’s simply ... Make your customer feel like…
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# 2 – Existing v’s New Customers

One of the biggest mistakes a business can make when they are trying to grow is not prioritising finding new customers. Yes, you are right in thinking keeping a current customer is cheaper than finding a new one. You should absolutely maintain existing relationships and try cross selling your other products and services into existing markets…
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